Is there a setup fee?
No. Founder-led configuration and agreed launch testing are included in the selected monthly plan.
What counts as a connected minute?
It is time when the AI receptionist is connected and handling the call. Ringing time and failed calls are not billed.
How does progressive minute pricing work?
Each published rate applies only to the connected minutes inside that band. Earlier minutes keep their original rate when usage reaches the next band.
Do the plans include the safety controls?
Yes. AI disclosure, approved business rules and safety guardrails apply to every plan.
Which plan should we choose?
Standard is our recommended starting point for businesses that want suitable calls turned into managed bookings. Essential focuses on answering and structured follow-up, while Premium adds deeper review, reporting and more complex call-path configuration.
Can we control usage?
Yes. We can agree a monthly usage alert and an optional cap before launch.
Which calendar integration is supported?
Google Calendar is the supported external integration. A manual workflow is also available.
How are invoices handled?
Business invoices are sent by email. All prices shown exclude GST.