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Private pilot

Reception

Website Chat

Turn website questions into structured enquiries without creating a separate process.

WHAT IT DOES

The approved intake and handoff flow, brought to a trade business website.

  • Guided service intake
  • Message and booking handoff
  • Shared business rules
Pilot boundary

Pilot access is business-specific; unknown or high-risk questions hand off to a person and no conversion result is promised.

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WORKFLOW

How it works

  1. A visitor starts on an approved website origin.
  2. Chat uses approved business facts and structured intake.
  3. Uncertainty becomes a human handoff instead of a guess.

REQUIRED INPUTS

What the business provides

  • Approved website origins
  • Owner-approved services and business facts
  • Handoff and retention rules

OWNER CONTROL

What stays in your hands

  • Approve knowledge and intake rules
  • Review conversations
  • Pause chat or adjust handoff boundaries

DATA HANDLING

Boundaries built into the product

Every conversation is tenant-bound, retained for a bounded period and rejected unless it comes from an exact owner-approved HTTPS origin.